Plan 1 • Everyday Safety
Basic Resident
Best for one person or a simple home setup that mostly just needs a trusted point of contact.
Starting at $79/mo • includes 30 minutes of help
$19.75 per 15 minutes after that.
- Remote help for common issues
- Support during business hours
- Password and safety guidance
- Backup recommendations
Good if you want an affordable safety net without paying for more than you need.
Plan 2 • Household Comfort
Standard Resident
Best for homes with multiple devices, recurring Wi-Fi or printer issues,
or people who want a more practical “go-to” support plan.
Starting at $149/mo • includes 60 minutes of help
$19.75 per 15 minutes after that.
- Multiple device support
- Wi-Fi and printer help
- Periodic tune-up guidance
- Includes everything in Basic
This is the best fit for most households that want peace of mind without jumping to the highest tier.
Plan 3 • Extra Care
Premium Resident
Best for people who want faster support, more proactive help,
or a plan that supports both the resident and involved family members.
Starting at $249/mo • includes 120 minutes of help
$19.75 per 15 minutes after that.
- Priority response
- Proactive tune-up support
- Family coordination option
- Includes everything in Standard
Strong fit when you want more hands-on support and less waiting when something goes wrong.